Case Study

Bell

The implementation of ivalua improves Bell’s contingent workforce management, streamlining processes and increasing efficiency in all provinces

Optimize your contingent workforce management and improve your productivity

Bell, a leader in telecommunications in Canada, sought to replace its existing solution with Ivalua to optimize the management of its temporary workforce. They called on OJC Consulting to implement this change, combining efficiency and innovation.

Background


Founded in 1880 and headquartered in Montreal, Quebec, Bell has been a major telecommunications company in Canada for over 140 years.

To meet the growing needs of managing their temporary workforce, Bell chose to collaborate with OJC Consulting for a complete integration of the Ivalua solution.

This project replaced their previous system with a more ergonomic and high-performance solution, addressing specific provincial needs and simplifying tax calculations for international suppliers.

Group Challenges


  Improve visibility of related activities and ensure alignment with a unified platform and standardized policies.

  Generate savings by decommissioning a legacy system and improving budget controls with a better capacity to manage rates and negotiation.

  Capture all purchase flows by maximizing the adoption with optimized processes and a userfriendly platform.

To meet Bell’s challenges, OJC Consulting implemented several modules into the Ivalua solution.

OJC Consulting used an agile approach to integrate the Ivalua solution at Bell.

From the start, our team collaborated closely with the client, capturing needs, optimizing processes, and designing a tailored solution. They led testing and deployment, providing ongoing support through iterations and feedback integration.

Change management efforts were minimized thanks to an intuitive, userfriendly platform. Additionally, user guides and training materials were provided to ensure smooth adoption.

Data migration was carefully executed, and the Go-Live was proactively managed with responsive post-implementation support, ensuring a seamless transition for Bell.

Benefits & Results


Achieved significant cost savings by decommissioning the legacy system, and reducing spend with a more efficient and cost-effective solution.

Enhanced compliance with company policies and a reduction in unapproved spending.

Improved process efficiency, significantly reducing errors and data processing delays.

Boosted user satisfaction with a more intuitive interface, better notifications for follow-up, and faster, more transparent processes.